AVAILABLE CASE STUDIES SOLUTIONS

Adolph Coors in the Brewing Industry
by Pankaj Ghemawat 

Airborne Express
by Jan W. Rivkin 

Apple Computer 2002
by David B. Yoffie and Yusi Wang 

Apple Computer—1999
by David B. Yoffie and Mary Kwak 

Bitter Competition: The Holland Sweetener Company versus NutraSweet (A)
by Adam M. Brandenburger and Julia Kou 

BMG Entertainment
by Jan W. Rivkin and Gerrit Meier 

British Satellite Broadcasting vs. Sky Television
by Pankaj Ghemawat 

The Browser Wars, 1994-1998
by David B. Yoffie and Mary Kwak 

Bunge: Poised for Growth
by David E. Bell and Mary Louise Shelman 

Cola Wars Continue: Coke and Pepsi in the Twenty-First Century
by David B. Yoffie and Yusi Wang 

Cola Wars Continue: Coke vs. Pepsi in the 1990s
by David B. Yoffie and Sharon Foley 

Cooper Industries' Corporate Strategy (A)
by David J. Collis 

Crown Cork & Seal in 1989
by Stephen P. Bradley 

Global Healthcare Exchange
by Lynda M. Applegate and Jamie Ladge 

Gucci Group N.V. (A)
by David B. Yoffie and Mary Kwak 

Intel Corporation: 1968-1997
by Gary P. Pisano, David J. Collis, and Peter K. Botticelli 

Intel Corporation: 1968-2003
by Ramon Casadesus-Masanell, David B. Yoffie, and Sasha Mattu 

Leadership Online (A): Barnes & Noble vs. Amazon.com
by Pankaj Ghemawat and Bret J. Baird 

L’Oreal and the Globalization of American Beauty
by Geoffrey G. Jones, David Kiron, Vincent Dessain, and Anders Sjoman 

Making China Beautiful: Shiseido and the China Market
by Geoffrey G. Jones, Akiko Kanno, and Masako Egawa 

Matching Dell (A)
by Jan W. Rivkin, Michael E. Porter, Charles E. Bruin, Markus Chappel, Thomas M. Galizia, and Laila J. Worrell 

Microsoft in 2005
by David B. Yoffie, Darmesh M Mehta, and Rudina I Seseri 

Nucor at a Crossroads
by Pankaj Ghemawat and Henricus J. Stander 

Pandesic: The Challenges of a New Business Venture (A)
by Joseph L. Bower and Clark Gilbert 

Power Play (A): Nintendo in 8-bit Video Games
by Adam M. Brandenburger, Monique Burnett, and Julia Kou 

QUALCOMM, Inc. 2004
by David B. Yoffie, Pai-Ling Yin, and Elizabeth A. Kind 

The Ready-to-Eat Breakfast Cereal Industry in 1994 (A)
by Kenneth S. Corts 

Samsung Electronics
by Jordan I. Siegel and James Jinho Chang 

Saturn: A Different Kind of Car Company
by Anita M. McGahan and Greg Keller 

Space Data Corporation
by Alan D. MacCormack and Jay Wynn 

Strategic Inflection: TiVo in 2003 (A)
by David B. Yoffie, Pai-Ling Yin, and Christina L. Darwall 

Strategic Inflection: TiVo in 2005
by David B. Yoffie, Pai-Ling Yin, and Barbara Mack 

Sunrise Medical, Inc.'s Wheelchair Products
by Anita M. McGahan 

Tesco Plc.
by David E. Bell 

Wal-Mart Stores in 2003
by Stephen P. Bradley, Pankaj Ghemawat, and Ken Mark 

Wal-Mart Stores, Inc.
by Stephen P. Bradley and Pankaj Ghemawat 

Walt Disney Company, The: The Entertainment King
by Michael G. Rukstad, David J. Collis, and Tyrell Levine 

Wintel (A): Cooperation or Conflict
by David B. Yoffie, Ramon Casadesus-Masanell, and Sasha Mattu 

Yahoo!: Business on Internet Time
by Jan W. Rivkin and Jay R. Girotto

7-Eleven, Inc.
by David E. Bell and Hal Hogan 

The Aravind Eye Hospital, Madurai, India: In Service for Sight
by V. Kasturi Rangan 

Arrow Electronics, Inc.
by Das Narayandas 

Autobytel.com
by Youngme E. Moon 

Barco Projection Systems (A): Worldwide Niche Marketing
by Rowland T. Moriarty 

Biopure Corp.
by John T. Gourville 

The Black & Decker Corporation (A): Power Tools Division
by Robert J. Dolan 

Boston Fights Drugs (A): Designing Communications Research
by V. Kasturi Rangan 

The Brita Products Company
by John A. Deighton 

Burberry
by Youngme Moon, Erika Kussmann, Emma Penick, Susan Wojewoda, and Kerry Herman 

Calyx & Corolla
by Walter J. Salmon and David Wylie 

Citibank: Launching the Credit Card in Asia Pacific (A)
by V. Kasturi Rangan 

CMR Enterprises
by Das Narayandas and Mary N. Neuner Caravella 

Coca-Cola's New Vending Machine (A): Pricing to Capture Value, or Not?
by Charles King and Das Narayandas 

Colgate-Palmolive Co.: The Precision Toothbrush
by John A. Quelch 

Costco Companies, Inc.
by David E. Bell and Ann Leamon 

Cumberland Metal Industries: Engineered Products Division—1980
by Benson P. Shapiro 

Dell Online
by V. Kasturi Rangan and Marie Madelene Bell 

Dell--New Horizons
by V. Kasturi Rangan and Marie Madelene Bell 

Eastman Kodak Co.: Funtime Film
by Robert J. Dolan 

Eddie Bauer, Inc.
by David E. Bell and Ann Leamon 

FreeMarkets OnLine
by V. Kasturi Rangan 

Goodyear: The Aquatred Launch
by John A. Quelch 

H-E-B Own Brands
by V. Kasturi Rangan and Marie Madelene Bell 

Heineken N.V.: Global Branding and Advertising
by John A. Quelch 

Hilton HHonors Worldwide: Loyalty Wars
by John A. Deighton and Stowe Shoemaker 

HubSpot: Inbound Marketing and Web 2.0
by Thomas J. Steenburgh, Jill Avery, and Naseem Ashraf Dahod 

Inside Intel Inside
by Youngme Moon and Christina L. Darwall 

Kingsford Charcoal
by Das Narayandas and Alison Berkley Wagonfeld 

KONE: The MonoSpace Launch in Germany
by Das Narayandas and Gordon Swartz 

Marketing Antidepressants: Prozac and Paxil
by Youngme Moon and Kerry Herman 

Marketing James Patterson
by John A. Deighton 

Marvel Enterprises, Inc.
by Anita Elberse 

The Medicines Company
by John T. Gourville 

Nestle Refrigerated Foods: Contadina Pasta and Pizza (A)
by V. Kasturi Rangan and Marie Madelene Bell 

The New Beetle
by Rajiv Lal and Nilanjana R. Pal 

Optical Distortion, Inc. (A)
by Darral G. Clarke 

Population Services International: The Social Marketing Project in Bangladesh 
by V. Kasturi Rangan 

PROPECIA TM: Helping Make Hair Loss History
by Marta Wosinska and Youngme Moon 

Real Madrid Club de Futbol
by John A. Quelch, Jose Luis Nueno, and Carin-Isabel Knoop 

Rohm and Haas (A): New Product Marketing Strategy
by V. Kasturi Rangan and Lesley Susan 

SaleSoft, Inc. (A)
by Das Narayandas 

Samsung Electronics Company: Global Marketing Operations
by John A. Quelch and Anna Harrington 

Sealed Air Corporation
by Robert J. Dolan 

Siebel Systems: Anatomy of a Sale, Part 1
by John A. Deighton and Das Narayandas 

Siebel Systems: Anatomy of a Sale, Part 2
by John A. Deighton and Das Narayandas 

Siebel Systems: Anatomy of a Sale, Part 3
by John A. Deighton and Das Narayandas 

Snapple
by John A. Deighton 

Sony AIBO: The World's First Entertainment Robot
by Youngme E. Moon 

Starbucks: Delivering Customer Service
by Youngme E. Moon and John A. Quelch 

Steinway & Sons: Buying a Legend (A)
by John T. Gourville and Joseph B. Lassiter 

TiVo
by Luc R. Wathieu and Michael Zoglio 

Tweeter etc.
by John T. Gourville and George Wu 

Virgin Mobile USA: Pricing for the Very First Time
by Gail J. McGovern 

WESCO Distribution, Inc.
by Das Narayandas

Acme Investment Trust: January 2001
by Josh Lerner 

The Acquisition of Consolidated Rail Corporation (A)
by Benjamin C. Esty, Lori A. Flees, and Mathew M Millett 

Airbus A3XX: Developing the World's Largest Commercial Jet (A)
by Benjamin C. Esty and Michael Kane 

ALZA and Bio-Electro Systems (A): Technological and Financial Innovation
by Josh Lerner and Peter Tufano 

American Chemical Corp.
by William E. Fruhan and John P. Goldsberry 

American Home Products Corp.
by David W. Mullins 

Apax Partners and Dialog Semiconductor: March 1998
by G. Felda Hardymon, Josh Lerner, Antonio Alvarez-Cano, and Borja Martinez 

Arundel Partners: The Sequel Project
by Timothy A. Luehrman 

Butler Lumber Company
by Thomas R. Piper 

The Case of the Unidentified Industries—1995
by William E. Fruhan 

The Chad-Cameroon Petroleum Development and Pipeline Project (A)
by Benjamin C. Esty and Carrie Ferman 

Chase Manhattan Corporation: The Making of America's Largest Bank
by Stuart C. Gilson and Cedric Escalle 

Clarkson Lumber Company
by Thomas R. Piper 

Cooper Industries, Inc.
by Thomas R. Piper 

Cost of Capital at Ameritrade
by Mark L. Mitchell and Erik Stafford 

Crown Cork & Seal/CarnaudMetalbox
by William E. Fruhan and William DeWitt 

Dividend Policy at FPL Group, Inc. (A)
by Benjamin C. Esty and Craig F Schreiber 

Dow Chemical's Bid for the Privatization of PBB in Argentina                         BUY NOW
by Mihir A. Desai and Alexandra de Royere 

EMC Corporation: Response to Shareholder Litigation (A)
by Josh Lerner 

The Fojtasek Companies and Heritage Partners: October 1998
by Josh Lerner 

The Fojtasek Companies and Heritage Partners: March 1995
by Samuel L. Hayes and Josh Lerner 

Foreign Exchange Hedging Strategies at General Motors: Competitive Exposures
by Mihir A. Desai and Mark Veblen 

Francisco Partners
by Josh Lerner and David L. Gallo 

Globalizing the Cost of Capital and Capital Budgeting at AES
by Mihir A. Desai and Douglas Kurt Schillinger 

Gulf Oil Corp.—Takeover
by Kevin F. Rock 

Humana, Inc.: Managing in a Changing Industry                                            BUY NOW
by Stuart C. Gilson 

ImmuLogic Pharmaceutical Corporation (Abridged)

by Josh Lerner 

 

Hansson Private Label, Inc.: Evaluating an Investment in Expansion           BUY NOW

by Erik Stafford, Joel L. Heilprin, Jeffrey DeVolder 


Intel Corp.--1992
by Kenneth A. Froot 

Interco
by Scott P. Mason 

Investitori Associati: Exiting the Savio LBO (A)
by Josh Lerner, Dino Cattaneo and Giampiero Mazza 

John M. Case Company
by Samuel L. Hayes 

Kendle International Inc.
by Dwight B. Crane, Paul W. Marshall, and Indra Reinbergs 

Kennecott Copper Corp.
by William E. Fruhan 

Kohler Co.
by Belen Villalonga and Raphael Amit 

Marriott Corp.: The Cost of Capital (Abridged)
by Richard S. Ruback 

Massey-Ferguson Ltd.—1980
by Carliss Y. Baldwin and Scott P. Mason 

MCI Communications Corp.—1983
by Bruce C. Greenwald 

Microsoft/Intuit
by William E. Fruhan 

MW Petroleum Corporation (A)                                                        BUY NOW
by Timothy A. Luehrman, Peter Tufano, and Barbara Wall 


Navistar International
by Stuart C. Gilson and Jeremy Cott 

Netscape's Initial Public Offering
by W. Carl Kester and Kendall Backstrand 

Offshoring at Global Information Systems, Inc.
by William E. Fruhan 

Petrolera Zuata, Petrozuata C.A.
by Benjamin C. Esty and Mathew M Millett 

The Refinancing of Shanghai General Motors (A)
by Mihir A. Desai and Mark Veblen 

RJR Nabisco
by Richard S. Ruback 

Schroder Ventures: Launch of the Euro Fund
by Josh Lerner, Kate Bringham, and Nick Ferguson 

Scott Paper Company
by Stuart C. Gilson and Jeremy Cott 

Southport Minerals, Inc.
by William E. Fruhan 

Spyder Active Sports - 2004
by Belen Villalonga, Dwight B. Crane, and James Quinn 

The Exxel Group: September 1995
by Josh Lerner, Alex Hoye, and Gonzalo Pacanins 

Toy World, Inc.
by W. Carl Kester 

UAL Corporation
by Stuart C. Gilson and Jeremy Cott 

Ultra: The Quest for Leadership (A)
by Dwight B. Crane and Ricardo Reisen de Pinho 

Valuing a Cross-Border LBO: Bidding on the Yell Group                                      BUY NOW
by Mihir A. Desai, Paolo Notarnicola, and Mark Veblen 

Walt Disney Co.'s Yen Financing
by W. Carl Kester and William B. Allen 

Williams, 2002
by Joshua D. Coval, Robin Greenwood, Peter Tufano

American Connector Company (A)
by Gary P. Pisano 

Barilla SpA (A)
by Janice H. Hammond 

Business Intelligence Software at SYSCO
by Andrew P. McAfee, Alison Berkley and Wagonfeld 

Deaconess-Glover Hospital (A)
by Steven J. Spear and John Kenagy 

Deutsche Allgemeinversicherung
by David M. Upton 

Donner Co.
by Roy D. Shapiro 

Dubai Ports Authority (A)
by Andrew P. McAfee, Karen Ooms-Walls, and Lubna Al Qasimi 

The Evolution of Treatment: The Case of Diabetes
by Richard M.J. Bohmer, Jeffrey D. Street, and Laura Feldman 

Exel PLC--Supply Chain Management at Haus Mart
by Zeynep Ton and Steven C. Wheelwright 

Flextronics International, Ltd.
by Robert S. Huckman and Gary P. Pisano 

Ford Motor Company: Supply Chain Strategy
by Robert D. Austin 

Hank Kolb, Director, Quality Assurance
by Frank S. Leonard and W. Earl Sasser 

IBM Corporation Turnaround
by Robert D. Austin and Richard L. Nolan 

Innovation at 3M Corporation (A)
by Stefan H. Thomke and Ashok Nimgade 

The iPremier Company (A): Denial of Service Attack
by Robert D. Austin, Larry Leibrock, and Alan Murray 

Kristen's Cookie Co. (A)
by Roger E. Bohn 

Large Scale Change at the WSSC
by Amy C. Edmondson and Corey B. Hajim 

Madison Avenue: Digital Media Services (A)
by Steven J. Spear and Jeremy B Dann 

Manzana Insurance: Fruitvale Branch (Abridged)
by Steven C. Wheelwright 

Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
by Roy D. Shapiro and Michael D. Watkins 

Microsoft Office 2000
by Alan D. MacCormack and Kerry Herman 

Moore Medical Corporation
by Andrew P. McAfee and Gregory Bounds 

Mount Auburn Hospital: Physician Order Entry
by Andrew P. McAfee, Sarah MacGregor, and Michael Benari 

National Cranberry Cooperative
by Jeffrey G. Miller 

National Cranberry Cooperative (Abridged)
by Roy D. Shapiro 

Oracle Corporation
by Frances X. Frei and Hanna Rodriguez-Farrar 

QuickMedx Inc.
by Richard M.J. Bohmer and Jonathan P Groberg 

Red Hat and the Linux Revolution
by Alan D. MacCormack and Kerry Herman 

Rich-Con Steel
by Andrew P. McAfee 

The Rise and Fall of Iridium
by Alan D. MacCormack and Kerry Herman 

Sport Obermeyer Ltd.
by Janice H. Hammond and Ananth Raman 

Sun Microsystems, Inc. (A)
by Steven C. Wheelwright 

Toyota Motor Manufacturing, U.S.A., Inc.
by Kazuhiro Mishina 

Vandelay Industries, Inc.
by Andrew P. McAfee and David M. Upton 

Workplace Safety at Alcoa (B)
by Steven J. Spear 

Zara: IT for Fast Fashion
by Andrew P. McAfee, Vincent Dessain, and Anders Sjoman

Appex Corp.
by Nitin Nohria 

Cirque du Soleil
by Thomas J. DeLong and Vineeta Vijayaraghavan 

First Community Bank (A)
by Rosabeth M. Kanter 

General Dynamics: Compensation and Strategy (A)
by Kevin J. Murphy 

Human Resources at Hewlett-Packard (A)
by Michael Beer and Gregory C. Rogers 

John Smithers at Sigtek
by Todd D. Jick 

Merck & Co., Inc. (A)
by Kevin J. Murphy 

Nordstrom: Dissension in the Ranks? (A)
by Robert L. Simons and Hilary Weston 

Otis Elevator: Accelerating Business Transformation with IT
by F. Warren McFarlan and Brian Delacey 

People Express (A)
by Leonard A. Schlesinger and Debra Whitestone 

People Express Airlines: Rise and Decline
by Michael Beer 

SG Cowen: New Recruits
by Thomas J. DeLong and Vineeta Vijayaraghavan 

Visionary Design Systems: Are Incentives Enough?
by George P. Baker and Karin B Monsler

ACTC Customer Service Department
by Michael J. Roberts 

Alison Brown of Compass Records
by Teresa M. Amabile and Amy Blitz 

Allen Lane
by Howard H. Stevenson and Michael J. Roberts 

Arnold Communications
by Teresa M. Amabile and Jeremiah Weinstock 

ArthroCare
by Michael J. Roberts 

Boston Beer Company: Light Beer Decision
by Linda A. Cyr, Joseph B. Lassiter, and Michael J. Roberts 

Charles Schwab in 2002
by Lynda M. Applegate, F. Warren McFarlan, and Jamie Ladge 

Chemdex.com
by William A. Sahlman, Michael J. Roberts and Laurence E. Katz 

Corporate New Ventures at Procter & Gamble
by Teresa M. Amabile and Dean Whitney 

Crunch
by Paul W. Marshall and Jeremy B Dann 

Dan Gordon
by Michael J. Roberts 

Ducati & Texas Pacific Group - A "Wild Ride" Leveraged Buyout
by Walter Kuemmerle and William J. Coughlin 

Georgian Glass and Mineral Water
by Walter Kuemmerle and Chad S Ellis 

GolfLogix: Measuring the Game of Golf
by John T. Gourville and Professor Jerry N. Conover 

Guidant: Radiation Therapy
by Michael J. Roberts and Diana S. Vogel 

Heather Evans
by Howard H. Stevenson and Michael J. Roberts 

Howard Head and Prince Manufacturing, Inc
by Howard H. Stevenson 

Howard Schultz and Starbucks Coffee Company
by Nancy F. Koehn 

ICEDELIGHTS
by Michael J. Roberts 

Infosys: Financing an Indian Software Start-Up
by Walter Kuemmerle and William J. Coughlin 

ING DIRECT
by James L. Heskett 

Ingvar Kamprad and IKEA
by Christopher A. Bartlett and Ashish Nanda 

Johnsonville Foods
by Michael J. Roberts 

Johnsonville Sausage Co. (A)
by Michael J. Roberts 

Joint Juice
by Michael J. Roberts and Alison Berkley Wagonfeld 

Keurig
by Paul W. Marshall and Jeremy B Dann 

Leadership in Crisis: Ernest Shackleton and the Epic Voyage of the Endurance
by Nancy F. Koehn, Erica Helms, and Philip Mead 

Learning from LeapFrog: Creating Educational and Business Value
by Lynda M. Applegate, Christopher Dede, and Susan Saltrick 

Managing Segway's Early Development
by Richard G. Hamermesh and David Kiron 

Mercury Rising: Knight Ridder's Digital Venture
by Clark Gilbert 

NanoGene Technologies, Inc.
by Linda A. Cyr and Michael J. Roberts 

Officenet (A): Making Entrepreneurship Work in Argentina
by Walter Kuemmerle and William J. Coughlin 

ONSET Ventures
by Michael J. Roberts 

Private Communications Corporation (A)
by Michael J. Roberts and Nicole Keller 

Promise (A): Building a Consumer Finance Company in Japan
by Walter Kuemmerle and William J. Coughlin 

R&R
by Howard H. Stevenson 

Sheila Mason & Craig Shepherd
by Michael J. Roberts and Todd H Thedinga 

Shurgard Self-Storage: Expansion to Europe
by Richard G. Hamermesh and Indra Reinbergs 

Spotfire: Managing a Multinational Start-Up
by Walter Kuemmerle and Chad S Ellis 

Vermeer Technologies (A): A Company Is Born
by Ashish Nanda and Takia Mahmood 

Walnut Venture Associates (A): RBS Group Investment Memorandum
by Michael J. Roberts 

Zipcar: Refining the Business Model
by Myra M. Hart, Michael J. Roberts, and Julia Stevens

3M Optical Systems: Managing Corporate Entrepreneurship
by Christopher A. Bartlett and Afroze A Mohammed 

3M: Profile of an Innovating Company
by Christopher A. Bartlett and Afroze A Mohammed 

Asahi Breweries Ltd.
by Malcolm S. Salter 

The Augusta National Golf Club Controversy (A)
by Herman B. Leonard, Marc J. Epstein, and Melissa Tritter 

BAE Automated Systems (A): Denver International Airport Baggage-Handling System
by Lynda M. Applegate, Ramiro Montealegre, Carin-Isabel Knoop, and H. James Nelson 

Ben & Jerry's Homemade Ice Cream, Inc.: Keeping the Mission(s) Alive
by John B. Theroux 

Body Shop International
by Christopher A. Bartlett 

BRL Hardy: Globalizing an Australian Wine Company
by Christopher A. Bartlett 

Caterpillar Tractor Co.
by Christopher A. Bartlett 

Children's Hospital and Clinics (A)
by Amy C. Edmondson, Michael Roberto, and Anita L. Tucker 

Decision Making at the Top: The All-Star Sports Catalog Division
by David A. Garvin and Michael Roberto 

Decision-Making Exercise (A)
by David A. Garvin and Michael Roberto 

Deloitte & Touche (A): A Hole in the Pipeline
by Rosabeth M. Kanter and Jane Roessner 

E-commerce at Williams-Sonoma
by Rosabeth M. Kanter and Daniel Galvin 

Emerging Business Opportunities at IBM (A)
by David A. Garvin and Lynne Levesque 

EMI and the CT Scanner (A)
by Christopher A. Bartlett 

Executive Decision Making at General Motors
by David A. Garvin and Lynne Levesque 

Garanti Bank: Transformation in Turkey
by Rosabeth M. Kanter, Maximilian Martin, and Daniel Galvin 

GE's Two-Decade Transformation: Jack Welch's Leadership
by Christopher A. Bartlett and Meg Wozny 

Harvey Golub: Recharging American Express
by David A. Garvin and Artemis March 

Honda (A)
by Evelyn T. Christiansen and Richard Pascale 

Kentucky Fried Chicken (Japan) Ltd.
by Christopher A. Bartlett 

Komatsu Ltd.
by Christopher A. Bartlett 

Lincoln Electric Co.
by Norman A. Berg 

Lincoln Electric: Venturing Abroad
by Christopher A. Bartlett and Jamie O'Connell 

McKinsey & Co.: Managing Knowledge and Learning
by Christopher A. Bartlett 

Paul Levy: Taking Charge of the Beth Israel Deaconess Medical Center (A)
by David A. Garvin and Michael Roberto 

Philips versus Matsushita: The Competitive Battle Continues
by Christopher A. Bartlett 

Procter & Gamble Europe: Vizir Launch
by Christopher A. Bartlett 

R.R. Donnelley & Sons: The Digital Division
by David A. Garvin and Artemis March 

Shinhan Financial Group (A)
by Rosabeth M. Kanter and Ryan Leo Raffaelli 

Taco Bell Inc. (1983-1994)
by Lynda M. Applegate, Leonard A. Schlesinger, and Dave DeLong

Adobe Systems Incorporated
by Mary Tripsas 

CareGroup
by Robert D. Austin and F. Warren McFarlan 

Cathay Pacific: Doing More with Less
by F. Warren McFarlan and Fred Young 

Charles Schwab Corporation (A)
by F. Warren McFarlan and Nicole Keller 

Cisco Systems Architecture: ERP and Web-enabled IT
by Richard L. Nolan, Kelley Porter, and Christina Akers 

Cisco Systems, Inc.: Implementing ERP
by Robert D. Austin, Richard L. Nolan, and Mark J. Cotteleer 

Enabling Business Strategy with IT at the World Bank
by F. Warren McFarlan and Brian Delacey 

Li & Fung (A): Internet Issues
by F. Warren McFarlan and Fred Young 

Mrs. Fields Cookies
by James I. Cash 

Singapore Unlimited: Building the National Information Infrastructure
by Lynda M. Applegate, John L. King, Soon-Siong Neo, and Carin-Isabel Knoop

C&S Wholesale Grocers: Self-Managed Teams
by Thomas J. DeLong, Tejal Mody, and David Ager 

Charlotte Beers at Ogilvy & Mather Worldwide (A)
by Herminia M. Ibarra and Nicole Sackley 

Donna Dubinsky and Apple Computer, Inc. (A)
by Todd D. Jick and Mary C. Gentile 

Erik Peterson (A)
by John J. Gabarro 

The Firmwide 360-degree Performance Evaluation Process at Morgan Stanley
by M. Diane Burton 

Harrah's Entertainment, Inc: Rewarding Our People
by Thomas J. DeLong and Vineeta Vijayaraghavan 

Iggy's Bread of the World
by Kathleen L. McGinn and Alexis Lefort 

Jack Smith (A): Career Launch at Toyota
by Steven J. Spear and Courtney Purrington 

Karen Leary (A)
by Linda A. Hill 

Leading the Josie Esquivel Franchise (A)
by Boris Groysberg and Laura Morgan Roberts 

Lisa Benton (A)
by Linda A. Hill 

Managing Xerox's Multinational Development Center
by Russell A. Eisenstat 

Managing Xerox's Multinational Development Center (Abridged)
by Herminia M. Ibarra 

Meg Whitman at eBay Inc. (A)
by Linda A. Hill and Maria Farkas 

Peter Browning and Continental White Cap (A)
by Todd D. Jick and Mary C. Gentile 

Procter & Gamble: Global Business Services
by Thomas J. DeLong, Warren Brackin, Alex Cabanas, Phil Shellhammer, and David L. Ager 

Reverend Jeffrey Brown: Cops, Kids and Ministers
by Kathleen L. McGinn and Alexis Lefort 

Rob Parson at Morgan Stanley (A)
by M. Diane Burton 

Rudi Gassner and the Executive Committee of BMG International (A)
by Linda A. Hill 

Safe to Say at Prudential Financial
by Amy C. Edmondson and Corey B. Hajim 

Taran Swan at Nickelodeon Latin America (A)
by Linda A. Hill and Kristin Doughty 

Trilogy University
by Thomas J. DeLong and Michael Paley 

USA TODAY: Pursuing the Network Strategy (A)
by Michael L. Tushman, Michael J. Roberts, and David Kiron 

Utah Symphony and Utah Opera: A Merger Proposal
by Thomas J. DeLong and David L. Ager 

Veridian: Putting a Value on Values
by Rakesh Khurana, Joel Podolny, and Jaan Margus Elias 

Wolfgang Keller at Konigsbrau-TAK (A)
by John J. Gabarro

Benihana of Tokyo
by W. Earl Sasser 

Club Med (A)
by Christopher Hart 

The Dana-Farber Cancer Institute
by Richard M.J. Bohmer and Ann Winslow 

The Duke Heart Failure Program
by Richard M.J. Bohmer and Laura Feldman 

Euro Disney: The First 100 Days
by Gary W. Loveman and Leonard A. Schlesinger 

Habitat for Humanity International
by Gary W. Loveman 

Intermountain Health Care
by Richard M.J. Bohmer, Amy C. Edmondson, and Laura Feldman 

JetBlue Airways: Starting from Scratch
by Jody H. Gittell and Charles A. O'Reilly 

Laura Ashley and Federal Express Strategic Alliance
by Gary W. Loveman 

Monster.com: Success Beyond the Bubble
by Roger H. Hallowell and Cate Reavis 

Morgan Stanley Dean Witter Private Client Services
by Thomas J. DeLong, David M. Darst, Ann K Rusher, and Catherine M. Conneely 

NYPD New
by James L. Heskett 

The Ritz-Carlton Hotel Company
by Sandra J. Sucher and Stacy McManus 

Shouldice Hospital Limited
by James L. Heskett 

Sothebys.com
by Roger H. Hallowell and Abby J. Hansen 

Southwest Airlines 2002: An Industry Under Siege
by James L. Heskett 

Southwest Airlines: 1993 (A)
by James L. Heskett and Roger H. Hallowell 

University Health Services: Walk-In Clinic
by David H. Maister, Shauana Doyle, and Rocco Pigneri 

Virtual Vineyards
by Jeffrey F. Rayport, Alvin J. Silk, Lisa Klein Pearo, and Thomas A. Gerace

Accounting Fraud at WorldCom
by Robert S. Kaplan and David Kiron 

The Bridgespan Group
by Allen S. Grossman and John D. Kalafatas 

Jumpstart
by Allen S. Grossman 

Merck Global Health Initiatives (A)
by James E. Austin, Diana Barrett, and James Weber 

Starbucks and Conservation International
by James E. Austin and Cate Reavis 

Sustainable Development at Shell (A)
by Jane Wei-Skillern 

Timberland and Community Involvement
by James E. Austin and Jaan Elias 

Timberland: Commerce and Justice
by James E. Austin, Herman B. Leonard, and James Quinn

Bill French, Accountant
by Neil E. Harlan 

Birch Paper Company
by Neil E. Harlan 

Boston Lyric Opera
by Robert S. Kaplan and Dennis Campbell 

Bridgeton Industries: Automotive Component & Fabrication Plant
by Robin Cooper 

Chemalite, Inc.
by David A. Wilson 

Citibank: Performance Evaluation
by Robert L. Simons and Antonio Davila 

Codman & Shurtleff, Inc.: Planning and Control System
by Robert L. Simons 

The Co-operative Bank
by Robert S. Kaplan and Srikant M. Datar 

Depreciation at Delta Air Lines and Singapore Airlines (A)
by William J. Bruns and Jeremy Cott 

Destin Brass Products Co.
by William J. Bruns 

eBay Inc.: Internet Success or Fairy Tale?
by David F. Hawkins and Jacob Cohen 

Empire Glass Company (A)
by David F. Hawkins 

Enron Corporation: May 6, 2001 Sell Recommendation
by David F. Hawkins and Jacob Cohen 

Farmington Industries, Inc.: Managing Currency Exposure Risk
by David F. Hawkins and Jacob Cohen 

The Great Atlantic & Pacific Tea Company, Inc.
by David F. Hawkins and Jacob Cohen 

Harnischfeger Corp.
by Krishna G. Palepu 

Identify the Nonprofit
by Regina E. Herzlinger and Ramona Hilgenkamp 

John Deere Component Works (A)
by Robert S. Kaplan 

Kanthal (A)
by Robert S. Kaplan 

Land Securities Group (A): Choosing Cost or Fair Value on Adoption of IFRS
by Edward J. Riedl 

Microsoft's Financial Reporting Strategy
by Dawn Matsumoto and Robert Bowen 

Mobil USM&R (A): Linking the Balanced Scorecard
by Robert S. Kaplan 

Novartis (A): Being a Global Leader
by Srikant M. Datar and Carin-Isabel Knoop 

Novartis Pharma: The Business Unit Model
by Srikant M. Datar, Carin-Isabel Knoop, and Cate Reavis 

PolyMedica Corporation (A)
by David F. Hawkins and Jacob Cohen 

Polysar Limited
by Robert L. Simons 

Prestige Telephone Company
by William J. Bruns 

Procurement at Betapharm Corp. (A)
by Susan L. Kulp and Taylor Randall 

Seligram, Inc.: Electronic Testing Operations
by Robin Cooper 

Stamford International Inc.
by David F. Hawkins 

Standard International Inc. (A)
by David F. Hawkins 

The Super Project
by Richard F. Vancil 

Vyaderm Pharmaceuticals
by Robert L. Simons and Indra Reinbergs 

Wells Fargo Online Financial Services (A)
by Robert S. Kaplan and Nicole Keller 

WorldCom, Inc.: Two Views
by David F. Hawkins

Acid Rain: The Southern Co. (A)
by Forest L. Reinhardt 

Argentine Paradox: The, Economic Growth and the Populist Tradition
by Rafael M. Di Tella and Ingrid Vogel 

Brazil: Embracing Globalization?
by Laura Alfaro 

Brazil at the Wheel
by Geoffrey G. Jones 

Burroughs Wellcome and AZT (A)
by Willis Emmons 

Chile: The Latin American Tiger?
by Robert E. Kennedy and Teresita Ramos 

China: Facing the 21st Century
by Robert E. Kennedy and Katherine Marquis 

Chiquita Brands International (A)
by Debora L. Spar and Terence Mulligan 

Currency Crises
by Robert E. Kennedy and Brian Irwin 

Du Pont Freon Products Division (A)
by Richard H.K. Vietor and Forest L. Reinhardt 

European Monetary Union
by Richard H.K. Vietor and Sabina M. Ciminero 

Forever: De Beers and U.S. Antitrust Law
by Debora L. Spar and Jennifer Burns 

Gerber Products Company: Investing in the New Poland
by Debora L. Spar 

Globalizing Consumer Durables: Singer Sewing Machine before 1914
by Geoffrey G. Jones and David Kiron 

Hitting the Wall: Nike and International Labor Practices
by Debora L. Spar and Jennifer Burns 

Inequality and the "American Model"
by Rafael M. Di Tella and Ingrid Vogel 

James Burke: A Career in American Business (A)
by Richard S. Tedlow and Wendy Smith 

Japan: "Free, Fair, and Global?"
by Richard H.K. Vietor and Stephen E. Lynagh 

The Japanese Facsimile Industry in 1990
by Michael J.Enright 

Japan's Automakers Face Endaka
by Debora L. Spar, Julia Kou, Elizabeth B. Stein, and Karen Gordon 

Life, Death, and Property Rights: The Pharmaceutical Industry Faces AIDS in Africa
by Debora L. Spar and Nick Bartlett 

Malaysia: Capital and Control
by Rawi E. Abdelal and Laura Alfaro 

Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations
by Geoffrey G. Jones and Cate Reavis 

Regarding NAFTA
by Debora L. Spar and Elizabeth B. Stein 

Russia: The End of a Time of Troubles?
by Rawi E. Abdelal 

Singapore
by Forest L. Reinhardt and Edward Prewitt 

Spain: Straddling the Atlantic
by Rafael M. Di Tella and Ingrid Vogel 

Standard Oil Co.: Combination, Consolidation, and Integration (Abridged)(A)
by Thomas K. McCraw 

Toys "R" Us Japan
by Debora L. Spar 

U.S. Current Account Deficit
by Laura Alfaro, Rafael M. Di Tella, Ingrid Vogel, Renee Kim, and Matthew Johnson 

White Nights and Polar Lights: Investing in the Russian Oil Industry
by Debora L. Spar, William W. Jarosz, and Julia Kou 

Worker Rights and Global Trade: The U.S.-Cambodia Bilateral Textile Trade Agreement
by Regina M. Abrami 

Xerox and Fuji Xerox
by Benjamin Gomes-Casseres

  • Accounting and Control
  • Citibank Performance Evaluation (HBS case)                      
  • The Earnings Game: Everyone Plays, Nobody Wins (HBR article)     
  • Performance Pay at safelite Auto Glass (A) (HBS case)
  • Wells Fargo Online Financial Services (A) (HBS case)
  • Balanced Scorecard: Measures That Drive Performance (HBR article)
  • Co-Operative Bank (HBS case)
  • Destin Brass Products Co. (HBS case)
  • Kanthal (A) (HBS case)
  • Value Innovation: The Strategic Logic of High Growth (HBR article)

  • Business and Government
  • China: Facing The 21st Century (HBS case)
  • Going Global: Lessons from Late Movers (HBR article)
  • Hitting The Wall: Nike And International Labor Practices (HBS case)
  • Note on Money and Monetary Policy (HBS case)                  
  • Toys "R" Us Japan (HBS case)
  • End of Corporate Imperialism (Classic)  (HBR article)
  • Li & Fung (A): Beyond "Filling in The Mosaic"—1995-98 (HBS case)
  • Procter & Gamble Japan (A) (HBS case)
  • Right Way To Go Global: An Interview with Whirlpool CEO David Whitwam (HBR article)
  • Competitive Strategy
  • Apple Computer-2002 (HBS case)   
  • Cola Wars Continue: Coke and Pepsi in the Twenty-First Century (HBS case)
  • The Core Competence of the Corporation (HBR article)
  • Oil and Wasser (HBR case)
  • Wal-Mart 2005 (HBS case)
  • What Is Strategy? (HBR article)
  • Zara: Fast Fashion (HBS case)
  • Core Competence of the Corporation (HBR article)
  • Creating New Market Space (HBR article)
  • How Competitive Forces Shape Strategy (HBR article)
  • Matching Dell (HBS case)
  • Wal-Mart Stores, Inc. (HBS case)
  • What is Strategy? (HBR article)

  • Entrepreneurship
  • Entrepreneurial Insights (Multimedia Case)
  • Golflogix: Measuring The Game of Golf (HBS case)
  • How Entrepreneurs Craft Strategies That Work (HBR article)
  • How to Write a Great Business Plan (HBR article)
  • Ingvar Kamprad and Ikea (HBS case)
  • Note on Business Model Analysis for the Entrepreneur (HBS case)
  • Zipcar: Refining The Business Model (HBS case)
  • Charles Schwab In 2002 (HBS case)
  • How to Write a Great Business Plan (HBR article)
  • Ingvar Kamprad and Ikea (HBS case)
  • Johnsonville Sausage Co. (A) (HBS case)
  • Serengeti Eyewear: Entrepreneurship Within Corning, Inc. (HBS case)

  • Finance
  • Cost of Capital at Ameritrade (HBS case)
  • Dell's Working Capital (HBS case)
  • How Venture Capital Works (HBR article)                 
  • Netscape's Initial Public Offering (HBS case)
  • A Note on the Initial Public Offering Process (HBS Note)
  • Advanced Technologies, Inc. (HBS case)
  • Case of the Unidentified Industries—1995 (HBS case)
  • Clarkson Lumber Co. (HBS case)
  • Making the Deal Real: How GE Capital Integrates Acquisitions (HBR article)
  • MW Petroleum Corp. (A) (HBS case)
  •                    
  • General Management
  • GE's Two-Decade Transformation: Jack Welch's Leadership (HBS case)         
  • P&G Japan: The Sk-Ii Globalization Project (HBS case)
  • Silvio Napoli at Schindler India (A) (HBS case)
  • The Sputtering R&D Machine (HBR Case Study)
  • Strategic Stories: How 3M Is Rewriting Business Planning (HBR article)
  • What You Don't Know about Making Decisions (HBR article)
  • EMI and the CT Scanner (A) (HBS case)
  • Followership: It's Personal, Too (HBR article)
  • GE's Two-Decade Transformation: Jack Welch's Leadership (HBS case)
  • Strategic Stories: How 3M is Rewriting Business Planning (HBR article)
  • What Holds The Modern Company Together? (HBR article)
  • What Really Works (HBR article)

  • Human Resources Management
  • Dealing With High Maintenance Individuals, (Video) Streaming (Video)
  • The Micromanager (HBR Case)
  • Off-Ramps and On-Ramps: Keeping Talented Women on The Road to Success (HBR article)
  • One More Time: How Do You Motivate Employees? (HBR article)
  • Six Dangerous Myths About Pay (HBR article)
  • Sonoco Products Company (A): Building a World-Class HR Organization (HBS case)
  • Visionary Design Systems: Are Incentives Enough? (HBS case)
  • Executive Women and the Myth of Having it All (HBR article)
  • How to Motivate Your Problem People (HBR article)
  • Making of a Corporate Athlete (HBR article)
  • Motorola-Penang (HBS Case)
  • Warner Cable (A) (HBS Case)

  • Management of Information Systems              
  • Dairy Farm Group: Redesign of Business Systems and Processes (HKU case)
  • IT Doesn't Matter (HBR article)
  • Li & Fung: Internet Issues (A) (HBS case)
  • Putting The Enterprise into the Enterprise System (HBR article)
  • Bellsouth Enterprises: The Cellular Billing Project (HBS case)
  • IT Doesn't Matter (HBR article)
  • Managing by Wire (HBR article)
  • United Services Automobile Association (USAA) (HBS case)

  • Marketing
  • BMWfilms (HBS case)     
  • Buzz on Buzz (HBR article)
  • Holding Fast (HBR case)
  • How Do You Know When the Price Is Right? (HBR article)
  • Ikea Invades America (HBS case)
  • Note on Marketing Strategy (HBS case)
  • Starbucks: Delivering Customer Service (HBS case)
  • Virgin Mobile USA: Pricing For the Very First Time (HBS case)
  • XM Satellite Radio (A) (HBS case)
  • Barco Projection Systems (A): Worldwide Niche Marketing (HBS case)
  • Black & Decker Corp. (A): Power Tools Division (HBS case)
  • Customer Intimacy and Other Value Disciplines (HBR article)
  • Mismanagement of Customer Loyalty (HBR article)
  • Rohm and Haas (A): New Product Marketing Strategy (HBS case)
  • What The Hell is "Market Oriented?" (HBR article)

  • Negotiations
  • Freemark Abbey Winery (HBS case)
  • Hidden Challenge of Cross-Border Negotiations (HBR article)
  • Luna Pen (A) (HBS case)
  • Right Game: Use Game Theory to Shape Strategy (HBR article)
  • Risky Business: Trust In Negotiations (NEG article)
  • Six Habits of Merely Effective Negotiators (HBR article)
  • Smart Alternatives to Lying In Negotiation (NEG article)
  • Coca-Cola Co. (A): The Rise and Fall of M. Douglas Ivester (HBS case)
  • Hidden Challenge of Cross-Border Negotiations (HBR article)
  • Right Game: Use Game Theory to Shape Strategy (HBR article)
  • Six Habits of Merely Effective Negotiators (HBR article)
  •       
  • Operations Management
  • Barilla Spa (A) (HBS case)             
  • Decoding The DNA of the Toyota Production System (HBR article)
  • Ideo Product Development (HBS case)
  • Inventory-Driven Costs (HBR article)      
  • A Pain in the (Supply) Chain (HBR Case Study)
  • What is the Right Supply Chain for Your Products? (HBR article)
  • Barilla Spa (A) (HBS case)
  • Disruptive Technologies: Catching The Wave (HBR article)
  • Hewlett-Packard: Singapore (A) (HBS case)
  • We've Got Rhythm! Medtronic Corp.'s Cardiac Pacemaker Business (HBS case)
  • What Is the Right Supply Chain For Your Products? (HBR article)

  • Organizational Behavior & Leadership
  • Building Your Company's Vision (HBR article)
  • Harnessing The Science of Persuasion (HBR article)
  • The Hidden Traps in Decision Making (HBR article)
  • Leadership That Gets Results (HBR article)      
  • Mount Everest—1996 (HBS case)
  • What Leaders Really Do (HBR article)
  • What Makes A Leader? (HBR article)
  • Charlotte Beers at Ogilvy & Mather Worldwide (A) (HBS case)
  • Leadership That Gets Results (HBR article)
  • Leading Change: Why Transformation Efforts Fail (HBR article)
  • Why Should Anyone Be Led By You? (HBR article)
  • Wolfgang Keller at Konigsbrau-Hellas A.E. (A) (HBS case)


  • Service Management
  • Ebay (A): The Customer Marketplace (HBS case)
  • Four Seasons Goes To Paris: "53 Properties, 24 Countries, 1 Philosophy" (HBS case)
  • How Do You Grow A Premium Brand? (HBR Case)
  • Jetblue Airways: Starting From Scratch (HBS case)
  • Rapid Rewards at Southwest Airlines (HBS case)            
  • Southwest Airlines--2002: An Industry Under Siege (HBS case)
  • University Health Services: Walk-In Clinic (HBS case)
  • Zipcar: Influencing Customer Behavior (HBS case)
  • Federal Express: The Money Back Guarantee (A) (HBS case)
  • Four Seasons Goes To Paris: "53 Properties, 24 Countries, 1 Philosophy" (HBS case)
  • Ritz-Carlton Hotel Co. (HBS case)
  • Shouldice Hospital Limited (HBS case)

 


  • Social Enterprise & Ethics
  • Accounting Fraud at WorldCom (HBS case)
  • The Enron Collapse (IMD case)
  • Ikea's Global Sourcing Challenge: Indian Rugs and Child Labor (A) (HBS case)
  • Kathryn McNeil (A) (HBS case)
  • Managing Conflict in a Diverse Workplace (HBS case)   
  • Parable of the Sadhu (HBR article)
  • The Shakedown (HBR Case)
  • This Case Sucks: Beavis, Butt-Head, And TV Content (A) (HBS case)
  • What's a Business For? (HBR article)
  • Discipline Of Building Character (HBR article)
  • Merck & Co., Inc.: Addressing Third-World Needs (A) (HBS case)
  • Parable of the Sadhu (Classic) (HBR article)
  • Royal Dutch/Shell in Nigeria (A) (HBS case)